At Queensbury, we are dedicated to providing an online environment that is accessible to everyone. This commitment is rooted in our core belief that every customer, including people with disabilities, should be able to order from Queensbury online with ease and confidence. Accessibility is not just a feature—it is a fundamental aspect of delivering the best possible service to our entire community.
The Queensbury website is designed and built in alignment with the Web Content Accessibility Guidelines (WCAG) version 2.1, Level AA. These internationally recognised standards help ensure that our digital content is perceivable, operable, understandable, and robust for all users. By adhering to WCAG 2.1 AA, Queensbury demonstrates a commitment to maintaining accessibility for people with a wide range of abilities and requirements.
We recognise the importance of assistive technologies, such as screen readers, for many users. Our website is compatible with major screen readers and is structured to provide clear navigation, descriptive headings, alternative text for images, and accessible form fields. This approach makes it easier for people using assistive technology to browse our offerings and complete their orders online without unnecessary barriers.
Accessibility extends to visual design. At Queensbury, we prioritise high contrast between text and background colours to improve readability for users with low vision or colour blindness. Our design choices are intentional, ensuring that information remains clear and distinguishable regardless of individual visual needs. Fonts are legible, interface elements are properly labeled, and sufficient spacing is provided for users who prefer larger text sizes.
We believe that everyone should be able to order Queensbury products online with confidence. Our website is crafted to minimise obstacles, streamline steps, and clearly label order forms and buttons. The aim is to empower every customer to complete a purchase independently, regardless of ability or assistance needs. We continually review our site to identify areas for improvement and invite feedback to help us refine the experience further.
Your experience matters to us. If you encounter any issues related to accessibility while using the Queensbury website, or if you have specific suggestions for improvement, we encourage you to reach out to our accessibility team. Our customer support team is committed to responding attentively and working with you to resolve any problems that may arise. You can find the contact details on our website, and we welcome feedback from the entire Queensbury community to ensure we are meeting your accessibility needs.
Accessibility is an ongoing journey, not a destination. At Queensbury, we are proactive in evaluating our website and keeping informed of best practices in digital accessibility. Regular audits, user testing, and feedback reviews enable us to identify opportunities for positive change. Our goal is to make sure Queensbury remains an inclusive, accessible choice online, living up to the needs and expectations of all our valued customers.
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